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Mission Statement:

We will listen to how heel pain is affecting you, diagnose and treat your heel pain in the quickest and most productive way that suits you as the patient. We promise to fully inform you of your diagnosis and ultimately resolve your pain and improve your lifestyle.

At Canberra Heel Pain Institute (CHPI) we wanted the complete solution to heel pain management which is why we have a range of various professionals and organisations who all form part of the group.

Matthew Hotchkis is the founder and principal podiatrist of CHPI and has developed a detailed group of professionals who have their own specialties in diagnosing and treating heel pain. They include:

Bianca Knight – Podiatrist

Bianca joined the Podiatry Professionals team in 2016 and has been a part of the Canberra Heel Pain Institute since 2018. After graduating with Honours from Charles Sturt University Albury in 2014, she began her podiatry career at a high-risk foot clinic in Newcastle.

Bianca has a special interest in biomechanics, in particular heel pain, and she is dedicated to keeping up to date with the current treatment of heel pain, and the effects heel pain has on quality of life.

Bianca is currently a lecturer for the Podiatry course at Charles Sturt University and has written and lectured several foot health courses for registered training organisations. She is pleased to discuss any aspect of podiatry and is dedicated to delivering the best possible treatment plan and outcome.

Bianca grew up playing soccer and outside of podiatry enjoys spending time at the beach.


Jake Cameronne – Podiatrist

Jake graduated from the University of Newcastle with a Bachelor of Podiatry and joins the Canberra Heel Pain Institute team in 2018.

Jake grew up on the central coast of New South Wales, where he enjoyed playing rugby union and basketball growing up. He has a keen interest in all sports and the outdoors. Jake enjoys keeping active therefore found the role in a sports podiatry clinic particularly interesting, leading him to move to Canberra.

Jake enjoys working in all aspects of podiatry, however has a particular interest in resolving patients with chronic and acute heel pain. Jake utilises his extensive knowledge in biomechanics, sports injuries and rehabilitation when dealing with heel pain. As someone that has suffered from heel pain, Jake understands the effects it can have on your lifestyle and how debilitating it can be. From suffering this himself, Jake strives to create evidence-based treatment plans to ultimately reduce your pain symptoms but to also achieve your desired goals.

Jake is an effective communicator and enjoys interacting with others. His focus on helping others provides him with great satisfaction when resolving heel pain and discomfort in patients. Jake is dedicated to improving his skills and is always seeking out new research when it comes to treating heel pain. He looks forward to working in this specialised heel pain clinic and is committed to providing the best possible treatment plan for patients.

Matthew Hotchkis – Podiatrist

Matthew is the founder of CHPI and established the institute due to his passion to improve people’s lifestyle by resolving their heel pain. Matthew has been a podiatrist for over 13 years now and after witnessing heel pain specifically restrict so many people’s lives, his mission was to provide an all-inclusive solution.

Matthew has a wealth of experience in treating various heel pain conditions having worked in roles in public hospitals, the podiatrist of the Australian Defence Force and in private practice since he graduated from University of Western Sydney in 2004. Matthew and his team of podiatrists also work in his more traditional podiatry practices, Podiatry Professionals, in different locations in Canberra but felt the need to create a more specific clinic focusing on heel pain. Given the high incidence rate and lifestyle implications, Matthew finds great satisfaction in resolving his patients heel pain whether it be acute or chronic, in children or the elderly.

As a father and long-term hockey player himself, Matthew understands the need to treat heel pain quickly and accurately to ensure that both you and your kids can keep active and pain free!

Dr Wilson Lo – Sports Doctor

Wilson has been a Canberra boy since 1975 completing all his schooling here before undertaking his medical studies at the University of NSW graduating with first class honours in 1994. Wilson has worked around multiple locations around Australia and the world in general practice for 10 years before deciding to focus on sports medicine prior to volunteering at the Sydney 2000 Olympics. In recent years, he has been the assistant team doctor for GWS Giants, team doctor for Canberra Raiders NRL and NYC teams, Kangaroos Rugby League Team, New Zealand Junior Kiwis, Kiwi Ferns and Cook Islands Rugby League Teams. His current appointments include team doctor for Canberra Raiders junior teams, Canberra United (W league) and the Chief Medical Officer for Capital Football and the ACT Academy of Sport.

Wilson is a busy professional with many diverse roles which include initiating and working in his own Sports Medicine Clinic – Bruce Sports Medicine, assisting with surgery, mentoring students and being part of CHPI. He has years of experience diagnosing and treating the various heel pain conditions and is ideal in helping with those tricky heel pain issues!

Mr David Parsons – Physiotherapist

David also grew up in Canberra, completing a degree in Sports Science at The University of Canberra, before then moving to The University of Sydney to study Physiotherapy. He graduated in 1994 with first class honours and has worked in sports physiotherapy ever since. He has worked with athletes ranging from recreational to elite levels including National, Masters, World Championship and Olympic levels. David enjoys working with all members of the community regardless if you are an athlete or not, as his outlook and commitment is to always provide a thorough and personalised physiotherapy service, that is tailored to the specific heel pain needs and goals of each person. ​David has previously won awards for conference presentations, co-authored several published research papers, and has taught physiotherapy students at the Undergraduate and Masters level. He is the ideal member of the CHPI team to advise and guide you through any musculo-skeletal rehabilitation plan.

Dr Yeong Joe Lau – Orthopaedic Surgeon

Dr Yeong Joe Lau is an Australian trained orthopaedic surgeon. He is a graduate of the University of New South Wales and trained as an orthopaedic surgeon in Sydney.  Following the completion of his training, he undertook further specialist training in ankle and foot surgery. This was in Canberra, London, Amsterdam, Liestal and Sydney and Joe now cares for public and private patients in Canberra via his multiple hospital appointments. He operates at Canberra Private Hospital, Calvary Private and Public Hospitals, Calvary John James Hospital, National Capital Private Hospital, Queanbeyan Hospital and The Canberra Hospital.
Joe would agree that surgery isn’t often required to treat heel pain but take comfort in knowing that if it is required then Joe will talk you through all the available options ensuring the best possible outcomes!

Shoe retail

Canberra has many premier shoe retailers with various locations and options. Their range of shoes includes multiple running shoe options, trail shoes, hiking boots, turf sport shoes, football boots, sandals and even some fashion options! CHPI has a great relationship with certain retailers and can provide patients with voucher and discounts to use towards shoe purchases – that’s right we even like to contribute to new shoe purchases!

NCDI Diagnostic Imaging

NCDI are experts at all imaging requirements whether it be X-ray, Ultrasound, CT scan or MRI that can be needed to diagnose various heel pain conditions. Appointments are quick and easy to get in and priority rates are given to all CHPI patients so can be confident knowing that your imaging requirements are under control.